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Fairmont Banff Springs Hotel, Banff
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Key details
About the Resort
405 Spray Avenue,
Banff,
Canada,
T1L 1J4,
Alberta
Fairmont Banff Springs is a 5-star luxury mountain resort known for its championship golf course and award-winning Willow Stream Spa. This family-friendly hotel offers access to winter skiing and summer water activities.
Rooms & Amenities
Rooms at Fairmont Banff Springs feature air conditioning, flat-screen TVs, and complimentary Wi-Fi. Some accommodations include private terraces with scenic views, while others are suited for families with options for baby cribs.
Dining & Events
Dining options include The Vermillion Room and STOCK Food & Drink, offering locally inspired cuisine. The hotel also features on-site event spaces for private dinners or larger gatherings.
Leisure & Activities
Leisure facilities at Fairmont Banff Springs include the championship Fairmont Banff Springs Golf Course and the Willow Stream Spa, which provides various treatments. Nearby activities include boating and hiking, with excursions organized from the hotel.
Services & Transportation
Meeting facilities offer state-of-the-art technology alongside elegant spaces for conferences and events. The hotel provides transportation services including shuttle access to the Banff Gondola.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore available ways to reach your dream destination
City Center
Banff
1.1
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dining Experience!
“The Chop restaurant offered an very nice culinary experience with delicious flavors and excellent variety in their menu.” view full review
Impressive Gym Views
“The gym provided not only great workout facilities but also stunning views that made exercising enjoyable while gazing at the scenery.” view full review
Easy Parking Access
“The parking facility was seamless, providing convenient access without any hassle during our stay, making it a breeze to explore the area.” view full review
Comfortable Room Setup
“The room was well-organized and comfortable, providing a cozy haven after a long day of activities with excellent amenities.” view full review
General
No smoking on site
Internet access
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Baggage storage
Ski storage
Elevator
ATM/Cash machine
Vending machines
Electric vehicle charging station
Sports & Fitness
Fitness center
Ski school
Hiking
Horseback riding
Cycling
Tennis court
Bowling
Golf course
Services
Paid airport shuttle
Room service
Car rental
Ski equipment rental
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Stores/Commercial services
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Kids club
Game room
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Massage
Room features
Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Room decor
Carpeted floor
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Location
405 Spray Avenue,
Banff,
Canada,
T1L 1J4,
Alberta
Map view
405 Spray Avenue,
Banff,
Canada,
T1L 1J4,
Alberta
City landmarks
Spa Center
Banff Upper Hot Springs
1.4
mi
Museums
Whyte Museum of the Canadian Rockies
1.0
mi
Waterfall
Bow Falls
2900 ft
Museums
Buffalo Nations Luxton Museum
4400 ft
Museums
Banff Park Museum National Historic Site
1.0
mi
24km (15 miles) north of Banff
Lake Minnewanka
4200 ft
Museums
Cave and Basin National Historic Site
1.7
mi
107 Tunnel Mountain Drive Glyde Hall
Walter Phillips Gallery
2800 ft
405 Spray Ave
Mountain Galleries at the Fairmont Banff Springs
2100 ft
107 Tunnel Mountain Drive
The Banff Center
1.4
mi
Buffalo St
Surprise Corner
5200 ft
Public Building
Parks Administration Building
3300 ft
Spa Center
Willow Stream Spa at the Fairmont Banff Springs
2100 ft
Garden
Cascade of Time Garden
4100 ft
Gallery
Canada House Art Gallery
1.1
mi
Gallery
All In The Wild Gallery
4500 ft
Gallery
About Canada
4400 ft
Little Beehive
5000 ft
Cable Car
Banff Gondola
1.4
mi
Bow Falls Avenue
Bow Falls Viewpoint
3100 ft
Banff Avenue
Banff Avenue
1.3
mi
Museums
The Historic Luxton Home Museum
5000 ft
Mount Rundle Rte
Mount Rundle Trailhead
2300 ft
Gallery
Willock & Sax Gallery
1.0
mi
Church
St. Paul's Presbyterian Church
1.0
mi
317 Banff Ave
Canadian Ski Museum West
1.1
mi
Johnson Lake Road
Johnson Lake
1.3
mi
Parks
Central Park
4700 ft
Buffalo St
Surprise Corner Viewpoint
1.4
mi
Nearby
405 Spray Ave
Fairmont Banff Springs
700 ft
Restaurants
1888 Chop House
100 ft
405 Spray Avenue Fairmont Banff Springs Hotel
STOCK Food & Drink
100 ft
405 Spray Avenue
The Vermillion Room
800 ft
405 Spray Avenue Fairmont Banff Springs Hotel
Castello Ristorante
500 ft
405 Spray Ave
Ramsay Lounge
1500 ft
405 Spray Avenue
Reviews and Ratings
Feedback from previous guests about their experience
78%
liked the resort and would come back again
7.8/10
Very good
Rooms
7.1
Location
9.5
Service
8.9
Dining
6.4
Guest reviews
7.8/10
based on 35 reviews
4.5/5
based on 9092 reviews
9.3
9.3/10 based on 633 reviews
#4 of 34 hotels in Banff based on Tripadvisor
Rowan
United Kingdom,
January
2025
8.4/10
I had a mixed experience at this hotel. The rooms were spacious and offered incredible views, but the noise from nearby guests disrupted my sleep. The staff were friendly and attentive, particularly in accommodating my dietary needs. The location was stunning, situated in a valley surrounded by mountains with beautiful views. While the dining options were delicious, I wish they had more variety. Overall, it was a decent place, but the noise could be improved.
Rooms
8.0
The rooms were very comfortable and spacious, complete with a walk-in closet and large windows offering amazing views.
Service
9.0
The service was top-notch, with staff going beyond their usual duties, always professional, and helpful with my dietary restrictions.
Location
10.0
The hotel's location was breathtaking, nestled in the mountains with postcard views from every window.
Dining
7.0
The dining experience was generally good, with a nice variety of tasty options, but I would have appreciated more choices at breakfast.
Facilities
7.0
While the hotel had great facilities, I felt more maintenance could enhance the experience.
Penelope
United Kingdom,
December
2024
7.4/10
I recently stayed at this hotel, and while the breathtaking views from the room left me in awe, the overall condition of the room felt outdated and not quite worth the high price tag. The service was exceptional, with friendly staff who truly went above and beyond to make me feel special. The location was fantastic, nestled in the beauty of the Canadian Rockies and just a short distance from Banff. However, the dining experience was a letdown, with low-quality food that didn’t deliver on value.
Rooms
6.0
The room had fantastic views and was spacious, featuring a large walk-in closet and two big windows overlooking the stunning scenery. However, the decor was in desperate need of renovations and didn't quite match the $600 per night rate.
Service
9.0
The service was great and the staff were attentive and genuinely friendly, making my stay that much more enjoyable.
Location
10.0
The hotel's location is idyllic, right by the beautiful mountain town of Banff, with breathtaking views of the Bow River and the surrounding mountains.
Dining
5.0
The dining experience was quite disappointing. The breakfast options were expensive, of low quality, and felt like a poor value – pre-made scrambled eggs just didn't cut it.
Facilities
7.0
Overall, while the facilities were decent, they didn't really stand out during my stay.
Ann
United States of America,
December
2024
8.4/10
I had a lovely stay at this hotel, enjoying the spectacular mountain views and the comfortable ambiance. The rooms were cozy, though the bathrooms felt a bit small. The staff was incredibly friendly and helpful, which made the experience even better. The location was beautiful, just outside of town, perfect for relaxing walks along the river. Dining was quite good, offering a variety of delicious options. Overall, it's a great value for money, but the bathroom situation could use some improvement.
Rooms
8.0
The room was huge with a spectacular view of the towering snow-covered mountains, although the bathroom was small with limited countertop space.
Service
9.0
The service was professional, friendly, and genuinely helpful, making my stay delightful.
Location
9.0
The hotel was nestled in a beautiful setting, close to town but away from the hustle, allowing for enjoyable walks along the river.
Dining
8.0
The dining options were great, with plenty of choices that catered to all tastes.
Facilities
8.0
The facilities were well-maintained and met my needs comfortably.
Michelle
United States of America,
December
2024
6.8/10
The hotel offers stunning views of the Rockies, which is definitely a highlight. However, I found the rooms quite cramped, especially with our two ski bags. The service was friendly and helpful, but the cleanliness could use some improvement, especially for the price we paid. Overall, it felt like a mixed bag of comfort and convenience.
Rooms
5.0
The room was the smallest I've ever seen for a hotel in this price range, making it difficult to move around, and there was hair in the bathtub. However, it did face the mountains with stunning views.
Service
9.0
The staff were friendly and responsive, going out of their way to help us with recommendations and providing great service, which made our stay more enjoyable.
Location
8.0
The location was convenient for visiting much of the Canadian Rockies, including quick access to sites like Lake Louise and the Banff Gondola.
Dining
7.0
Dining was on the pricey side, but the buffet offered a fantastic variety that catered to all tastes, which made it worth it despite the cost.
Facilities
6.0
The hotel facilities were decent, with different pools and saunas; however, the cleanliness could be improved, especially considering the high price.
Troy
United States of America,
October
2024
7.4/10
The hotel is situated in a beautiful location in the Canadian Rockies, providing stunning views that made my stay very enjoyable. The Gatehouse king suite I stayed in had a unique character, though the noise from the coffee shop below was quite bothersome at times. The staff was friendly and accommodating, and while the dining options left something to be desired, overall it was a decent experience for the price.
Rooms
7.0
I stayed in a Gatehouse king suite, which had a unique character but was noisy and a bit unpleasant due to the nearby coffee shop.
Service
9.0
The staff was always friendly and very accommodating, especially the gift shop for lending a basket. They even recommended great dining options for my kids.
Location
10.0
The location was astonishing, surrounded by the magnificent Canadian Rockies which truly enhances the experience.
Dining
5.0
The breakfast was okay, but could be improved to match the overall standard of the hotel. It was a bit disappointing with limited options.
Facilities
6.0
While the facilities met my basic needs, they could use some modernization to better suit guests looking for a more luxurious experience.
Hudson
United Kingdom,
October
2024
8.2/10
The hotel simply took my breath away with its stunning location in the heart of the Rocky Mountains. The room was amazing overall, but compared to the elegance of Lake Louise, it felt a bit small. The service was friendly and accommodating, although there were some issues with spa access that needed clarification. Overall, it was a fantastic stay, but I wish the room had a bit more space.
Rooms
8.0
The room was amazing overall but felt a bit small compared to the beautifully appointed rooms at Lake Louise.
Service
7.0
The staff was nice and accommodating, quickly solving our issue regarding Wi-Fi access. However, there was some confusion about the spa age restrictions.
Location
10.0
The hotel is extraordinary, offering impressive views of nature right above the Bow Falls and surrounded by the stunning Rocky Mountains.
Dining
8.0
The dining experience was delightful, offering a wide selection of fresh food, although it could get a bit chaotic during peak hours.
Facilities
8.0
The conference facilities were well organized, adding a nice touch to the overall amenities, although the access to the spa could use better communication.
Cameron
United Kingdom,
October
2024
9.0/10
I had a wonderful experience at the hotel, thanks to the friendly staff who really went out of their way to make my stay enjoyable. The location is perfect for outdoor activities and is close to the ski resort. However, I did find the dining a bit pricey, though the food was quite delicious. Overall, it offered great value for the amenities provided.
Rooms
9.0
I was impressed with the spaciousness of the Junior Suite 243, which had a comfortable Queen bed and all the modern amenities. The upgrade made a significant difference in my stay.
Service
10.0
The staff were exceptionally friendly and efficient. Eliza, in particular, was fantastic in assisting with my upgrade and addressing any complaints.
Location
9.0
The location is excellent, very convenient for outdoor activities, and not far from Banff town and the Norquay ski resort.
Dining
8.0
The dining was delicious with beautiful mountain views. While it was a bit pricey, I felt it was worth it for the quality and variety offered.
Facilities
9.0
The facilities were modern and well-kept, making my stay very comfortable.
Charlotte
United Kingdom,
September
2024
7.2/10
I had a nice stay overall, with clean and comfortable rooms that offered beautiful views during the sunrise and sunset. The location was spectacular, nestled in the Scottish Highlands, although it was a bit further from town. The services were friendly and accommodating, but there could definitely be improvements in the dining options. Additionally, even though the facilities were decent, there is plenty of room for them to enhance guest experiences.
Rooms
7.0
The rooms were functional and well laid out, considering it’s a 100-year-old hotel and offered all the necessary amenities. They do feel a bit small, but they are particularly spectacular at sunrise and sunset.
Service
9.0
Service was excellent, with the staff being very friendly and accommodating. They were always helpful, from the guys shoveling snow outside to the reception desk staff.
Location
9.0
The location was stunning, right in the heart of the Scottish Highlands, and I found the bus service to be convenient for getting to town.
Dining
5.0
The dining experience left a bit to be desired. While there were some great choices, it could definitely be improved.
Facilities
6.0
Facilities were adequate, though not luxurious. The spa is restricted to those over 18 and comes at a fee, which was a bit disappointing.
Steven
United States of America,
September
2024
8.0/10
Our stay was quite enjoyable, with the hotel located in a stunning area that provided easy access to the Canadian Rockies. The rooms were small and a bit dated but still offered enough space for our family, which was a pleasant surprise. The hotel staff was incredibly friendly and professional, making our experience memorable. Dining had its ups and downs; while the options were fine, they didn’t quite meet the high expectations set by the Fairmont name. Overall, we felt the hotel had great advantages but was a little pricey for what we received.
Rooms
7.0
The rooms were small and a bit dated, but surprisingly spacious for our family of four.
Service
9.0
The staff was courteous and professional, always willing to help, which made our stay truly memorable.
Location
10.0
The location is stunning, with easy access to the Canadian Rockies and a lovely walk along the river into town.
Dining
6.0
Dining was just fine; the options were less than expected for a Fairmont hotel, which was a bit disappointing.
Facilities
7.0
The facilities were decent, although some areas felt a bit outdated for the price we paid.
Jane
United States of America,
August
2024
7.8/10
I had a mixed experience at this hotel. The location was fantastic, right in the heart of the Scottish Highlands, and the views of the snow-capped mountains were breathtaking. The staff were incredibly friendly and helpful, making the stay enjoyable. However, the service could be slow at times, especially during busy dining hours, and the check-in process was a bit confusing. Overall, it's a great place with some areas for improvement.
Rooms
7.0
The rooms offered a spectacular Mountain View and were fairly priced, but they weren’t ready when we arrived despite calling ahead to check in.
Service
9.0
The service was gracious and attentive from the moment we arrived. Thanks to all the staff for their friendliness and competence.
Location
10.0
The location was great, within walking distance to ski areas, the village, and beautiful natural sites like Bow River Falls.
Dining
6.0
While the buffet was awesome, there were delays in orders, which was a bit frustrating.
Facilities
7.0
The hotel had good amenities, but could use more staff to handle the busy dining hours.
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